FAQ
Featured Questions
Equipment can be mailed in for sharpening or repair, or dropped off in person at our shop. We offer a professional mail-in scissor sharpening option for customers who are not local, including pre-sized mail-in kits designed to safely ship shears, scissors, or clipper blades.
Our website includes our order form with clear shipping instructions, along with both our PO Box and street address. Whether you’re mailing in hair cutting scissors, grooming shears, fabric scissors, or clipper blades, our mail-in process is designed to be simple, secure, and reliable.
Yes, an expedited service is provided at the normal service cost plus 30%. Depending on other rush orders, same-day service or 24hr turnaround is available, not including shipping time.
Mark on your order form that you'd like the rush service, or an automated text will be sent to you upon order check-in that gives you the opportunity to request the rush serve at that time.
Of course. We stand by our sharpening and testing methods and we know that sometimes our results in shop are not perfectly indicative of performance in a working environment under heavy use.
Notify us of any piece of equipment that is not performing as expected within one month and we will resharpen or service again at no additional charge. Any further replacement parts will be billed as usual unless our shop is responsible for damage.
Scissors & Shears
Immediately stop using a pair that has been dropped. Even a short fall can bend a tip or nick an edge. Have a backup tool on hand so you can finish your job safely. Inspect the dropped shears and look for the above-mentioned abnormalities indicating they need sharpening. If there are abnormalities, send them in for sharpening and repair. Continuing to use a damaged shear will worsen the damage and shorten its life.
We sharpen a wide range of professional and specialty scissors.
Our primary focus is professional grooming and beauty shears, including straight, offset, and curved shears, as well as thinning and texturizing shears used by barbers, hairstylists, and pet groomers.
We also sharpen fabric and sewing scissors, including quilting scissors, sewing shears, and pinking shears. Specialty scissors such as leatherworking, industrial, and medical scissors may also be eligible for sharpening, depending on their steel, construction, and edge geometry.
Have an unusual pair of scissors or cutting tool? Feel free to ask. We're happy to evaluate it and let you know whether we can sharpen it properly.
Yes. Thinning or texturizing shears can be professionally sharpened as part of our hairdressing scissors sharpening service. The cutting blade and teeth are carefully honed to restore smooth, controlled cutting and proper blending performance.
Thinning shears can be mailed in using our secure mail-in process or dropped off in person. After sharpening, your texturizing shears will once again produce clean, consistent results without pulling or snagging hair.
This service includes a polished mirror finish that improves the look and feel, re-convexing the shear to restore aesthetics, deep cleaning, and more rigorous testing. It is intended for those who have higher-end shears (often $200+) and want to maintain them for as long as possible.
Yes. We offer a professional pinking shears sharpening service as well as sharpening for many serrated blades. Pinking shears are sharpened to restore clean, even fabric cuts, while serrated blades are typically sharpened on the flat side to create a fresh cutting edge.
We cannot recreate missing or broken scallops or serrations on most knives. However, we can corrugate or serrate a honed shear when appropriate. If you’re unsure whether your fabric or serrated scissors can be serviced, feel free to reach out and ask.
Professional shears should cut smoothly and effortlessly. If your shears begin pushing or bending hair or fur, require extra force or repeated snips, produce uneven or ragged cuts, or make a clicking or chattering sound when opening and closing, they likely need attention.
Start by checking and properly adjusting the shear tension. Perform a test cut on hair or fur using normal hand motion. If the shears cut cleanly without catching, folding, or requiring wrist torque or added pressure, the issue may have been tension-related. If cutting still feels rough or inconsistent after proper adjustment, the blades are dull and need sharpening.
As a general guideline, professional groomers and stylists who use shears daily often require sharpening every 2–4 months, or roughly three to four times per year, depending on workload and cutting technique. Hair styling shears used less aggressively may need service slightly less often, while part-time or home use shears are typically sharpened every 6–12 months. Regardless of use level, letting shears go longer than 6–12 months without professional service can lead to poor cutting performance and increased wear.
In short: sharp shears cut effortlessly. If cutting requires effort, causes hand fatigue, pulls hair, or produces inconsistent results, your shears likely need sharpening or professional evaluation. If you’re unsure whether the issue is adjustment, sharpening, or repair, we’re happy to help diagnose the problem.
Grooming scissors have an adjustable screw or tension knob, located in the pivot point where the blades connect. Hold your scissors in the closed position by one of the rings, then use your other hand to pull the opposite ring so the scissors are open in a perfect cross “+” shape. Let the ring go so the scissors can fall back to the closed position. If the scissors close about halfway up the blade or 2/3rds of the way up the blade, they are tensioned properly. If they don’t close enough, they’re too tight and need to be loosened. If they fall all the way closed then they are too loose.
Yes, most missing ridelines can be brought back. If the damage is significant enough, then a small repair fee will be added to compensate for the additional time it takes to recreate a rideline and retest the shear.
Hair shears are sharpened to an incredibly fine edge, so it is recommended to avoid cutting anything but hair with them and avoid any kind of blunt force whatsoever. In our shop, we take great care to remove the burr created during the sharpening process without rolling the edge over, and edges are carefully inspected and tested to ensure that any rolled edges or chips are removed to guarantee optimal performance.
Beveled-edge shears have a more defined, durable cutting bevel and are commonly used for many grooming and utility applications. Convex or honed-edge shears use a much finer edge geometry designed for exceptionally smooth, precise cutting, but they require more specialized sharpening and can be more easily damaged by improper use or sharpening.
The correct sharpening method depends on how the shear was originally designed. Sharpening a convex or honed-edge shear like a standard beveled shear can permanently change its cutting geometry and performance.
Professional beauty shears require more than simply grinding a new edge. Depending on the shear's edge type, design, and condition, the sharpening process may include cleaning, honing and polishing the blades, restoring the correct edge geometry or rideline when needed, adjusting the shear, and evaluating it for wear or damage.
High-end convex and honed-edge shears require especially precise sharpening to preserve their natural geometry while removing as little metal as possible. Each shear is individually tested on real human hair after service to check its sharpness, alignment, tension, and overall cutting performance before it is returned.
Professional shears are sharpened using specialized equipment and techniques selected according to the shear's design, edge type, steel, and condition. Our process may include a convexing flat hone, progressively finer abrasives, precision honing and polishing, and hand work when necessary to restore the proper edge geometry. We take into account whether a shear has a beveled or convex edge, or if it is a beauty shear or dog grooming shear, rather than treating every shear the same way.
The goal is to restore the shear's cutting performance while removing as little material as reasonably possible. After sharpening, the shear is adjusted and tested to verify that the blades of the shear are properly aligned and cutting as they should.
We test shears using materials appropriate to their intended use. Grooming shears are commonly tested on rabbit fur, which provides a demanding test of a shear's cutting performance because the fine, flexible hairs can expose problems with the edge that may not be obvious when cutting heavier or less challenging materials.
Beauty and barber shears are tested on a single layer of soaked tissue, a particularly demanding test used throughout the professional sharpening industry. When appropriate, we also test beauty and barber shears on real human hair rather than synthetic hair to evaluate how the shear actually performs in use.
Fabric and sewing shears are generally tested on their intended material when additional testing is needed. If a fabric shear is giving us trouble during testing, cutting actual fabric can help us determine whether the edge is performing properly for its real-world application.
The goal isn't simply to confirm that a shear can cut something; it's to verify that it cuts the way it was designed to cut.
Clipper Blades
We provide a professional clipper blade sharpening service for all common detachable grooming and styling blades. This includes Andis clipper blade sharpening, Oster blade sharpening, and blades from brands such as Wahl, Heiniger, Lister, and other major manufacturers.
Each blade is cleaned, inspected, sharpened, properly tensioned, and oiled before being returned. When sending blades in, please ensure they are clean and note any loose or damaged parts. Blades are returned sharp, lubricated, and ready for immediate use.
Yes, every clipper blade is fully disassembled and tension and spacing are adjusted depending on blade size.
Proper sharpening will only remove enough material to create a fresh cutting edge on any given blade. Extensive damage may require more material removal to restore a clean edge, but a blade in good condition can generally be sharpened many dozens of times before retirement.
Proper blade maintenance is crucial. Please visit our Equipment Care article for an in-depth guide on caring for your blades between sharpenings.
Steel cutters are much more durable, and can cut a larger variety of things because of this. The durability and versatility of steel are its main benefits. Ceramic is harder, lighter, and sharper than steel, but brittle. If dropped, there is a higher chance of breaking. Ceramic stays significantly cooler than steel and doesn’t trap odors like steel. Ceramic generally runs quieter. If you are hard on your blades or clumsy, ceramic might not be the best choice for you. If you keep up with regular maintenance and care for your blades well, ceramic can be a great addition to your toolbox.Â
Clipper blades require a different sharpening process from professional shears, and we use dedicated clipper-blade equipment to restore their cutting surfaces. Depending on the blade and the work required, our process may involve a clipper blade hone, appropriate abrasives and grits, precision grinding, and additional hand work or finishing when necessary.
We inspect the blade before sharpening to identify wear, damage, rust, uneven teeth, or other issues that may affect its performance. After sharpening, the blade is cleaned, inspected, reassembled when necessary, and tested to ensure that the cutting surfaces are properly aligned and functioning as intended.
We’re able to repair most basic damage, but if we can’t get the equipment working properly then we do not charge or we will touch up again for free. Clipper blades with broken teeth may receive replacement parts added to the invoice, but parts are generally only replaced if the damage to the blade could cause harm to someone or a pet.
Yes, we sharpen eligible Wahl 5-in-1 detachable blades. Because these blades use a different design than standard detachable clipper blades, they require appropriate handling and sharpening methods. If you have an unusual 5-in-1, trimmer, or specialty blade, contact us with the model before sending it in.
We currently do not sharpen ceramic clipper blade cutters. Ceramics requires a dedicated machine that we currently do not have.
We can still service the steel components of eligible ceramic blade assemblies when appropriate, but we cannot currently restore or resharpen the ceramic cutter itself. If the ceramic cutter is dull, chipped, cracked, or damaged, we do offer replacements.
We are exploring the addition of ceramic blade sharpening in the future as our equipment and services continue to expand.
Clipper blades can rust when moisture is left on the metal, especially if they are stored without being properly cleaned and dried. Water, humidity, wet coats, disinfectants, blade washes, and some cleaning products can all contribute to corrosion.
To help prevent rust, clean hair and debris from the blade, make sure it is completely dry after cleaning or disinfecting, and apply an appropriate blade oil before storing it. Avoid storing blades while damp or leaving them exposed to moisture for long periods.
Surface rust may sometimes be removable, but significant rust can damage the blade and affect its performance. If you're unsure whether a rusty blade can still be safely sharpened and used, we can evaluate its condition.
Yes. Most quality clipper blades can be sharpened multiple times, provided they remain in good condition and have enough material left to properly restore the cutting surfaces. How many times a blade can be sharpened depends on the blade's construction, how much it has been used, its maintenance history, and how much material must be removed during each sharpening.
Eventually, a blade may become too worn, damaged, or thin to sharpen economically or safely. We inspect blades before sharpening and will let you know if a blade is no longer a good candidate for sharpening rather than continuing to remove material unnecessarily.
Proper cleaning, lubrication, and storage can significantly extend the useful life of a clipper blade and the number of times it can be professionally sharpened.
Most clipper blades are tested using the same standardized test string commonly used by clipper blade manufacturers to evaluate cutting performance. The string provides a consistent testing material, allowing us to check whether the blade is cutting cleanly and consistently across its cutting surface rather than relying solely on how the blade feels or looks.
We also inspect the blade for proper alignment, tooth condition, and overall function after sharpening. Depending on the blade and its application, we may perform additional testing to make sure it is performing as expected before it leaves our shop.
Other Sharpening
We sharpen a wide variety of professional, industrial, woodworking, agricultural, outdoor, and specialty cutting tools in addition to shears and clipper blades. Some of our most common specialty sharpening services include:
Woodworking & Shop Tools:
Chisels, hand plane blades, carving gouges, scrapers, and other woodworking cutting tools.
Lawn, Garden & Agricultural:
Lawnmower blades, pruning shears, loppers, non-electric shear-style hedge trimmers, grafting knives, spades and trowels, axes, and hatchets.
Industrial & Trades:
Tin snips, utility knives, multi-tools, and other trade-specific cutting tools. If you have a specialized tool that isn't listed, contact us to see if we can service it.
Veterinary, Medical & Dental:
Trauma and bandage shears, dissection scissors, Metzenbaum scissors, iris scissors, Mayo scissors, tenotomy scissors, surgical scissors, dental elevators, and other eligible veterinary, medical, and dental instruments.
Sewing, Fabric & Textile:
Fabric and embroidery shears, buttonhole scissors, thread snips, pinking shears, duckbill appliqué scissors, and other specialty sewing scissors.
Personal Care & Beauty:
Hairdressing shears, straight razors, nail clippers, cuticle nippers, mustache and beard trimmers, and other personal-care cutting tools.
Kitchen & Food Processing:
Mandolin blades, meat grinder plates, and other eligible food-processing cutting components.
Outdoor & Specialty:
Ice-fishing auger blades, ice chippers, machetes, and other specialty cutting tools.
Not sure if we can sharpen it? Give us a call or send us a photo and description of the item. Unusual or specialty tools often require an individual evaluation, and we're happy to let you know whether we can sharpen or service it.
Yes, single-bevel knives can be sharpened very similarly to standard knives, and most specialty knives can be sharpened without any additional charge.
Clippers
We repair most professional clipper brands used in pet grooming and livestock applications, including Andis, Heiniger, Oster, Lister, Laube, Premier1, and many others. Repair availability ultimately depends on the model and whether replacement parts are still available. At this time, we do not repair Wahl clippers as we are not a dedicated service center for them.
Clippers commonly pull hair when the clipper blades are dull, improperly tensioned, or when internal drive components are worn. In most cases, the issue is not the clipper itself but the cutting blade. This is why a professional dog clipper sharpening service focuses on sharpening and correctly adjusting the clipper blades rather than the clipper housing.
Blades may also pull if the tension is too loose or too tight, or if the blade drive or drive lever is worn. For working professionals, drive components should typically be replaced about every three months, or sooner with heavy use. Having blades serviced by a professional using proper equipment and correct tensioning techniques restores smooth cutting and helps prevent pulling or snagging.
There is a lot of componentry between the wall outlet and the blade of the clipper that can wear down or break to cause the clippers to run intermittently or stop altogether. It could be a damaged or worn cord, a faulty motor armature, a bad switch, or a fried circuit board, among other things. Without taking the clipper apart, inspecting, and replacing suspected parts, it can be difficult or impossible to tell what specific part is causing issues.
Most issues that cause clippers to overheat or smoke can be repaired, but the cost might include a new motor, which can sometimes be more expensive than would be worthwhile. We recommend calling for advice on your particular situation to see if a repair or replacement would be best for you.
Dryers
We repair professional pet grooming dryers from major brands, including Double K and Electric Cleaner Co., along with other eligible pet grooming dryer brands. We specialize in dryers designed for professional pet grooming. At this time, we do not offer repair for standard consumer or human hair dryers.
If the dryer is more than 7-10 years old and the motor(s) is/are all damaged or faulty enough to warrant a full motor replacement, it may be time to consider replacing the dryer altogether. After a double motor replacement, service fee, and shipping costs, an old dryer is probably not worth salvaging.
If the dryer runs but doesn’t blow air, it means the motor(s) is/are working, but the airflow is somehow physically blocked either along the hose, the outtake, or within the dryer itself. The motor must push air if it is running, so either the motor is trying to run but is not actually moving, or the airflow is blocked.
Oftentimes a dryer that smells of burning or is frequently overheating can be repaired, the source could be electrical or due to worn brushes, but could potentially indicate damage severe enough to warrant replacing the motor.
If the motors in your dryer are struggling to run smoothly due to worn brushes or other damaged parts, they may be louder than usual and could even vibrate or fail while running. If this happens, the dryer should be shut down immediately to prevent further damage, and will need to be opened up and inspected to determine the source of the noise, vibration, or other issue.
We cannot repair human hair dryers at this time because they use different parts from pet dryers and we are currently unable to acquire those parts.
Mail-in Orders
The best kit depends on what you are sending and how often you expect to use the kit.
- Clipper blade kit: Best for customers sending multiple clipper blades and for professionals who want reusable storage between sharpening services.
- Shear/scissor kit: Best for customers sending multiple shears or scissors that need secure protection during shipping.
- Combo kit: Best when you regularly send both shears and clipper blades.
If you're only sending one or two inexpensive items, purchasing a reusable mail-in kit may not be the most economical option. You can still package your equipment securely using our regular mail-in instructions.
Mail-in kits are most useful for professionals who regularly send equipment for sharpening or have enough tools to benefit from the reusable storage and protective packaging. For example, a groomer sending 12–16 clipper blades several times a year may get substantial long-term use from a reusable blade kit.
If you only need to send one or two inexpensive shears or blades for occasional sharpening, the cost of a reusable kit may not be worthwhile. In that case, securely packaging your equipment using our standard shipping instructions is usually the better option.
Our mail-in kits are designed to make sending your equipment for regular sharpening easier, safer, and more convenient. Instead of finding a new box and figuring out how to keep your equipment from shifting around during shipping every time you need sharpening, each kit has individual slots to keep your shears or clipper blades separated and protected. Our Combo Kit also includes dedicated space for both equipment and a clipper.
The kits are designed to be reused indefinitely, so once you have one, you can simply use it again each time your equipment needs sharpening. They're especially useful for professionals who send equipment to us regularly because you can keep your sharpening equipment organized and ready to go rather than starting from scratch every time.
For customers who only need to mail a small number of tools occasionally, a mail-in kit may not be necessary. But if you regularly send multiple shears, clipper blades, or both, the convenience of having a dedicated reusable kit can quickly make it worthwhile.
Yes. Customers from around the country can mail eligible tools to Precision Sharpening & More for professional sharpening or repair. This includes Hawaii and Alaska.Â
Find a box that closely fits all items you wish to ship, then pack tightly around the items until the box can be closed and shaken without any rattling or loose items moving inside. Reference our order form (pg. 2, "Packing & Shipping Instructions") for more detailed instructions. For your convenience, we also offer mail-in kits on our shop page.
Then, address it to one of the following:
UPS/FedEx
1044 N 1100 E, Shelley, ID 83274
USPS
P.O. Box 495, Shelley, ID 83274
Precision Series
Precision Series is our in-house line of professional shears and clipper blades, selected based on the knowledge we've gained through more than 20 years of sharpening and servicing professional equipment. We've seen what makes equipment perform well, what tends to hold up over time, and what problems can develop when tools are poorly made or difficult to maintain. Precision Series was created to offer professional-quality equipment that we are confident recommending and standing behind.
Both Precision Series shears and clipper blades are backed by our 90-day comprehensive resharpening guarantee. Customers can also test Precision Series equipment in our store before purchasing and compare it directly with other options, including larger professional brands.
Precision Series shears are professional-quality shears made with Japanese Takefu VG10 steel and selected with the benefit of more than 20 years of hands-on sharpening experience. VG10 contains approximately 1.0% carbon to support sharpness and edge retention, along with cobalt for durability, chromium for corrosion resistance, and vanadium and molybdenum to improve wear resistance. The result is a shear designed for excellent edge retention, durability, and long-term professional use.
Precision Series shears feature a convex edge for smooth, precise cutting and finishing and are available in several series, allowing professionals to build a kit around their individual cutting style and needs. Customers who purchase four or more Precision Series shears receive 15% off their qualifying shears.
Because we sharpen and service professional shears every day, we understand the difference between a shear that simply feels good when it is new and one that can continue performing well with proper maintenance. Every Precision Series shear is backed by our 90-day comprehensive resharpening guarantee, and customers are welcome to test our shears in-store and compare them directly with other professional brands before purchasing.
Discover which Precision Series shear is the best fit here.
Precision Series clipper blades are made from Japanese high-carbon stainless steel and are heat treated and ice tempered for durability. With a Rockwell hardness of 62 HRC, the blades are designed to maintain a durable cutting edge while the thermal-control coating helps reduce heat and supports long-term performance. They are also rust and corrosion resistant and fit standard A5-style clipper systems.
Each Precision Series blade comes in a durable, reusable storage box with a removable hang tab, making it easier to protect and organize your blades between uses. Like our Precision Series shears, our clipper blades are backed by a 90-day comprehensive resharpening guarantee and can be tested in-store before purchase so customers can compare their performance with other professional brands.
Store Policies & Purchases
Some products can be tested in-store before purchasing. We allow clippers to be held to test weight and comfort. We provide rabbit fur, human hair, or fabric to test shears.
Should an online order arrive damaged or incomplete, contact us as soon as possible within business hours so that we can organize a return and full or partial refund. Incomplete orders may be due to low stock or unavailability from suppliers, and must be handled on a case-by-case basis.
Goods purchased online or in-store can be returned unopened for a full refund. If damage has occurred to the product or packaging, then a partial or no refund may be provided, depending on the resalability of the item.
Yes, if the item is listed in our pricing sheet or the “What other items can you sharpen?” FAQ, we will service or sharpen it. Contact us for more specific questions on methods or pricing, or to confirm that a specialty item can be sharpened or serviced. Some clipper and dryer brands/models may not be serviceable depending on the availability of parts.
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